Common FAQ of Solar Fans
1. Are the solar fans waterproof and suitable for harsh environment?
Absolutely. Our solar fans are designed for outdoor use and are fully waterproof, featuring an IP68 brushless DC motor. This makes them highly durable and suitable for harsh environments, such as heavy rain, strong winds, and dusty conditions. They are also resistant to rust and corrosion, ensuring long-term performance.
2. What is the lifespan of your solar fans?
Our solar fans are built with high-quality materials to ensure durability. Under normal conditions, they can last for 15 years. We also offer a 5-year warranty to give you peace of mind.
3. How to ensure your product quality?
Our products undergo a rigorous quality control process. Each component is meticulously manufactured by skilled staff and subjected to multiple inspections before leaving the factory, ensuring that every solar fan we deliver meets our high-quality standards.
4. May I order one sample for testing?
Of course. We welcome sample order for trial. This allows you to evaluate the product before making a larger purchase.
5. Is it OK to customize my logo on the solar fans?
Yes, we do offer customization services, including logo printing. Feel free to share your ideas with us.
6. Are your products certified for safety and environmental standards?
Yes, our solar fans comply with international certifications such as CE, and IP68 for waterproofing. Certificates can be provided upon request.
7. What payment terms do you accept?
We accept T/T (Telegraphic Transfer) and other payment methods available through Alibaba Trade Assurance (TAO), such as L/C (Letter of Credit), Credit Card, PayPal, etc.
8. How do you ship the goods and how long does it take to arrive?
We typically ship via DHL, UPS, or FedEx, with an estimated delivery time of 7 - 10 days. Sea freight is also an option. If you have a designated freight forwarder, please let us know so we can coordinate with them.
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